Privacy Policy

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Privacy Policy



Effective Date: August 12, 2020



MG Industries, Inc. (“MG Industries,” “Mean Green,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use http://www.mean-green.com (the “Website”).



This Privacy Policy explains what information we may collect, how we use and protect that information, and the choices available to you regarding your personal information.



By using our Website, you acknowledge the practices described in this Privacy Policy.



1. Information We Collect



We may collect information that you voluntarily provide to us when you use our Website, including when you:



Contact us through an online inquiry or contact form;

Request information about our products;

Request pricing or availability;

Submit a warranty claim;

Sign up to receive email communications;

Purchase products through our Website; or

Otherwise communicate with MG Industries or Mean Green.



Depending on how you interact with us, information we may collect can include:



First and last name;

Email address;

Telephone number;

Mailing or shipping address;

Billing information;

Purchase information;

Product and vehicle information;

Purchase date;

Information about where a product was purchased;

Information you provide in connection with a warranty claim; and

Other information you voluntarily provide to us.



Our warranty claim form, for example, requests a customer’s name, email address, phone number, purchase date, and where the product was purchased. 



2. Information Collected Automatically



When you visit our Website, certain information may be collected automatically through cookies and similar technologies.



This may include information such as:



IP address;

Browser type;

Device type;

Operating system;

Pages visited;

Date and time of visits;

Referring websites; and

Other technical information concerning your use of the Website.



We may use cookies and similar technologies to help operate the Website, remember preferences, understand how visitors use our Website, improve functionality, and enhance the user experience.



Our existing Website terms explain that cookies may be used for site functionality and to understand visitor interests. 



3. How We Use Your Information



MG Industries may use information collected through the Website to:



Respond to questions and inquiries;

Provide customer service;

Process and fulfill orders;

Process payments;

Provide shipping and delivery services;

Assist with product fitment and technical questions;

Process warranty claims;

Process returns and exchanges;

Provide information about products and services;

Send requested email communications;

Send promotional communications when permitted;

Improve our Website, products, and services;

Maintain the security and functionality of our Website;

Prevent fraud, abuse, or unauthorized activity; and

Comply with applicable laws and legal obligations.



4. Email Communications



If you voluntarily subscribe to our email list, we may use your email address to send information about Mean Green products, promotions, updates, new products, and other company communications.



Our Website currently provides visitors with the opportunity to sign up for email updates and promotions. 



You may unsubscribe from promotional email communications by following the unsubscribe instructions included in those communications or by contacting us directly.



Please note that even if you opt out of promotional communications, we may still send you non-promotional communications when necessary, such as communications regarding an order, warranty claim, or other transaction.



5. How We Share Information



MG Industries, Inc. does not sell or rent your personal information.



We may share personal information when reasonably necessary to operate our business and provide services to you.



For example, information may be shared with trusted service providers that assist us with:



Website hosting and operation;

Payment processing;

Order fulfillment;

Shipping and delivery;

Email communications;

Website analytics;

Fraud prevention;

Website security; and

Other business functions performed on our behalf.



These service providers are permitted to use personal information only as necessary to provide services to MG Industries or as otherwise permitted by law.



We may also disclose information when we believe disclosure is necessary to:



Comply with applicable law;

Respond to legal process or a valid governmental request;

Protect our rights or property;

Protect the safety of our customers, employees, or others; or

Investigate fraud, security issues, or other unlawful activity.



Our existing Website terms state that MG Industries, Inc. is the owner of information collected through the Website and that it does not sell, share, or rent that information except as disclosed. 



6. Google reCAPTCHA



Some forms on our Website use Google reCAPTCHA to help protect the Website from spam and abuse.



Google reCAPTCHA may collect information necessary to determine whether a visitor is a human user rather than an automated program.



Your use of reCAPTCHA is subject to Google’s applicable Privacy Policy and Terms of Service.



Our warranty claim form currently uses reCAPTCHA. 



7. Payment Information



When you make a purchase through our Website, payment information may be processed by third-party payment processors.



MG Industries does not necessarily receive or store complete payment-card information when payment processing is handled by a third-party provider.



Payment information is subject to the applicable privacy practices and terms of the payment processor used for the transaction.



8. Data Security



MG Industries takes reasonable measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.



However, no method of transmitting information over the Internet or storing electronic information is completely secure. Therefore, we cannot guarantee absolute security.



9. Data Retention



We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.



The length of time information is retained may vary depending on the type of information and the reason it was collected.



10. Your Privacy Choices



Depending on where you live, you may have certain rights regarding your personal information.



These rights may include the ability to:



Request access to personal information we maintain about you;

Request correction of inaccurate information;

Request deletion of certain personal information;

Opt out of certain marketing communications; and

Exercise other rights provided by applicable privacy laws.



To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.



We may need to verify your identity before completing certain requests.



11. Cookies and Similar Technologies



You may be able to control or disable cookies through your web browser settings.



Please be aware that disabling certain cookies may affect the functionality or availability of some portions of the Website.



12. Children’s Privacy



Our Website is not directed toward children under the age of 13, and MG Industries does not knowingly collect personal information from children under 13.



If you believe that a child under 13 has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.



13. Third-Party Websites



Our Website may contain links to websites or services operated by third parties.



MG Industries is not responsible for the privacy practices, security, or content of third-party websites.



We encourage you to review the privacy policies of third-party websites before providing them with personal information.



14. Changes to This Privacy Policy



MG Industries may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, or applicable legal requirements.



When we make changes, we will update the Effective Date at the top of this Privacy Policy.



We encourage you to periodically review this Privacy Policy for the most current information about our privacy practices.



15. Contact Us



If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:



MG Industries, Inc.

Mean Green Starters & Alternators

Website: http://www.mean-green.com

Phone: 1-866-951-4159 (1-866-951-4159)



For warranty-related matters, Mean Green currently directs customers to its warranty resources and lists warranty@mean-green.com as a warranty contact.